Privacy Policy

This Privacy Policy applies to the services of Thomas and Julia Toronto (“we”, “us”, or “our”). We are an online-based brand operating internationally and serving customers in Canada and beyond.

We highly value your privacy and are committed to protecting your personal data. Any personal information you provide to us is handled with care and in accordance with applicable privacy laws.

Personal Data We Collect

When you place an order, create an account, or interact with our website, we may collect the following information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and transaction details (processed securely via third-party providers)

  • IP address and device information

  • Browser type and usage data

  • Website activity and interaction data

We only collect data that is necessary to provide our services efficiently and securely.

Purpose of Data Processing

Your personal data is used exclusively for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Shipping and delivery coordination

  • Providing customer service and support

  • Sending order confirmations, updates, and essential communication

  • Improving our website, services, and user experience

  • Fraud prevention and security monitoring

  • Compliance with legal and regulatory obligations

We do not sell or misuse your personal information.

Sharing Data with Third Parties

Your data is only shared with trusted third parties when necessary to operate our business, such as:

  • Payment service providers

  • Logistics and shipping partners

  • IT and website service providers

These parties only receive the information required to perform their services and are obligated to protect your data. We may also disclose information if required by law or legal authorities.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Once data is no longer required, it is securely deleted or anonymized.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Analyze visitor behavior

  • Optimize marketing and advertising efforts

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website performance.

Your Rights

You have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion of your data

  • Object to or restrict certain processing activities

  • Request data portability

To exercise any of these rights, please contact us using the details below.

Contact Information

For questions, requests, or concerns regarding this Privacy Policy, please contact us at:

Business Name: Thomas & Julia Toronto
Email: info@thomasandjuliatoronto.com
Business Type: Online retail (e-commerce)